01234 567890 youremail@domain.com
Contact Us

Privacy Policy

We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This policy explains how we collect, use, and protect your data when you use this website, and your rights under the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. Information We Collect

We may collect and process the following types of personal information:

  • Information you provide voluntarily, such as when completing a contact form or subscribing to a mailing list (for example, your name, email address, phone number, company name and message content).
  • Technical information such as your IP address, browser type, operating system, device information, referral source and browsing activity on our website.
  • Cookie data used to improve website functionality, analyse performance and support security.
  • Any correspondence you send us via email, contact forms or other communication methods.

We do not knowingly collect or process special category personal data, such as information relating to health, religion or political opinions.

2. How We Use Your Information

We only process your personal information where we have a lawful basis to do so. This may include:

  • Consent – when you submit a contact form or opt in to receive marketing communications.
  • Legitimate Interests – where processing is necessary to respond to enquiries, maintain website security or improve our services.
  • Contractual Necessity – where processing is required to provide services you have requested.
  • Legal Obligation – where we are required to comply with applicable laws or regulatory requirements.

We may use your information to:

  • Respond to enquiries or requests.
  • Provide and manage our services.
  • Improve our website and user experience.
  • Send relevant updates, offers or news where you have opted in to receive them.
  • Monitor website performance, reliability and security.

3. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

Where possible, data is stored on secure servers located within the UK or EEA. Where third-party providers process data outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with UK data protection law.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to satisfy legal, accounting or reporting obligations.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party providers who help us operate our website or business, such as:

  • Website hosting providers.
  • Contact form and email delivery services.
  • Website analytics providers.
  • Security and spam prevention services.

Any third parties we use are required to process personal data securely and in accordance with applicable data protection legislation.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data where applicable.
  • Restrict or object to certain types of processing.
  • Withdraw consent where processing relies upon it.
  • Request a copy of your data in a portable format where applicable.

If you wish to exercise any of these rights, please contact us using the details below. We will respond to valid requests within one month.

6. Cookies

Like most websites, we use cookies to improve your browsing experience, analyse website traffic and support core functionality.

These may include:

  • Essential cookies – required for the website to function correctly.
  • Analytics cookies – used to understand how visitors use the site.
  • Functional cookies – supporting embedded content and enhanced features.
  • Marketing cookies – where applicable, used by third-party services to measure campaign effectiveness or deliver relevant content.

You can manage or disable cookies through your browser settings at any time.

7. Analytics

We may use analytics tools, such as Google Analytics, to understand how visitors use our website and to help improve its content and performance.

Where possible, data collected is aggregated or pseudonymised and is used for statistical and analytical purposes only.

8. Embedded Content and Third-Party Websites

Our website may contain embedded content such as videos, maps or forms, as well as links to external websites.

These third-party services may collect information independently and may use cookies or similar technologies. We do not control their privacy practices and recommend reviewing their own privacy policies before interacting with them.

9. Downloads and External Links

Any downloadable files or external links provided through this website are accessed at your own risk.

While we take reasonable care to ensure resources are safe, we cannot accept responsibility for the content or security of third-party websites.

10. Mailing Lists and Marketing

If you choose to subscribe to our mailing list, we will store your contact details for as long as you remain subscribed.

You may unsubscribe at any time using the link provided within our emails.

We may use trusted third-party email marketing providers to manage mailing lists and communications in accordance with UK data protection legislation.

11. Social Media

Our website may include social sharing features or links to our social media profiles.

Interactions with these services are governed by the privacy policies of the relevant social media providers, and we encourage you to review them before sharing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

Any updates will be published on this page together with the revised date shown at the top of this policy.

13. Complaints

If you have any concerns about how we handle your personal data, please contact us first and we will do our best to resolve the issue promptly.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the details provided on our website.

Last Updated: 16th June 2026